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Director of Operations – FinTech

Vancouver, BC
Administration, Management
  • Benefits
  • Medical Insurance
  • Flexible Working Hours
  • Fitness Center
  • Food & Snacks
  • Competitive Compensation Package

About VoPay

VoPay International is a high-growth, innovative payment technology platform delivering a range of cutting-edge payment solutions to major corporates, banks, and SMEs across Canada. VoPay’s Fintech-as-a-Service platform allows any company to embed financial services and payment capabilities into their existing applications, product or services through a single and scalable API. Our Integrated technology enables product managers and developers the flexibility and speed to build cutting-edge financial products.

At VoPay, we believe in Digital Finance for all. We will continue to build payment technology that empowers any person or business to transact with each other regardless of their technical capability, location, resources or how they transact.

The Opportunity

We are looking for an experienced Director of Operation to oversee daily operational activities at every level of an organization. This person will audit the existing procedures and execute strategies to optimize the company’s growth and performance. Working together with key team members to spearhead strategies to steer the company’s future in a positive direction.

You are innovative, know what’s happening in the digital payments space, and can not only standardize our operation but also take it to the next level. If you want to work as part of a friendly, cross-discipline agile tech team who helps each other solve problems across all functions, please apply!

Duties and Responsibilities

  • Improve operational management systems, processes, and best practices.
  • Coordinating with other teams to implement strategies and cross-training efforts.
  • Formulate strategic and operational objectives across the organization
  • Develop, implement, and maintain quality assurance protocols
  • Ensure operational activities remain on time and within a defined budget
  • Help promote a company culture that encourages top performance and high morale.
  • Oversee budgeting, reporting, planning, and auditing.
  • Manage data collection for updating operations metrics to achieve productivity targets and deliver excellent customer service.
  • Creating presentations and communicating with executives about plans and strategies.
  • Monitoring changing market conditions and adjusting strategies accordingly.
  • Ensure the quality of their company’s products and services meets or exceeds customer expectations.
  • Conducting interviews with prospective candidates.
  • Employing various initiatives to coach employees to optimize their capabilities.


  • Bachelor’s degree (or equivalent) in operations management, business administration, or related field
  • Five or more years of proven experience in an operations management role
  • Knowledge of general business software and an aptitude for learning new applications
  • Working knowledge of management software programs, including, Jira, Hubspot, NetSuite, QuickBooks, and CenterPoint Payroll
  • Strong IT skills, including database development
  • Multiple years of financial and account reporting experience
  • Someone who cares about their practice and brings passion to every project
  • An egoless learner who is open-minded and proactive
  • Possesses a collaborative, team-focused working style, and is an excellent communicator
  • Highly trained in conflict management and business negotiation processes

Location: Downtown Vancouver

If you are interested in this position, please apply through the link or send your resume and cover letter

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